Help center
How can we help?
Choose a category to review related questions.
About Bnka
In this section you’ll find answers to the most common questions about BNKA and how it works.
Registration and verification
In this section you’ll find information on how to create your BNKA account, the verification steps, and the requirements needed to securely activate your profile.
Operations
In this section, you’ll find information on how to make deposits, withdrawals, swaps, and service payments within BNKA, along with the steps and requirements for each operation.
Limits and fees
In this section, you can review BNKA’s usage limits and the fees applied to each operation, so you can plan and operate with complete clarity.
General
In this section, you will find answers to general questions about using BNKA, basic settings, and essential concepts for operating within the platform.
Do you have more questions?
Write to us from the help center and we will get back to you.
Start today
Your money where you live.
And where you come from.
Open your account from your phone in minutes and discover the services available to you.
Download the app · Sign up with your passport · Exchange rate shown before you confirm
