Bnka

Colombia

Financial Consumer Ombudsman of Banco Cooperativo COOPCENTRAL

Principal: Dr. Darío Laguado Monsalve.

Alternate: Dr. Gonzalo Méndez Morales.

Address: Calle 70A No. 11-83, Bogotá D.C.

Office hours: 9:00 AM to 4:00 PM (continuous shift), Monday to Friday.

Phone numbers: (601) 597 0412 – (601) 373 6697 – 320 398 1187.

Website: www.defensorialg.com.co

Email: reclamaciones@defensorialg.com.co

BANCO COOPERATIVO COOPCENTRAL – CUSTOMER SERVICE CHANNELS

Banco Cooperativo Coopcentral’s customer service channels for inquiries, complaints, claims, and/or suggestions are:

Email: sac@coopcentral.com.co

PBX: (601) 743 1088

Mobile: 323 254 0456