Edition 1.3
Last updated: October 22, 2026
BLOCK DIGITAL SERVICES S.A. IS LIMITED TO OFFERING PAYMENT SERVICES AND IS NOT AUTHORIZED BY THE BCRA TO OPERATE AS A FINANCIAL INSTITUTION. FUNDS DEPOSITED IN PAYMENT ACCOUNTS DO NOT CONSTITUTE DEPOSITS IN A FINANCIAL INSTITUTION, NOR DO THEY BENEFIT FROM ANY OF THE GUARANTEES THAT SUCH DEPOSITS MAY ENJOY UNDER THE APPLICABLE LAWS AND REGULATIONS GOVERNING DEPOSITS IN FINANCIAL INSTITUTIONS.
BLOCK DIGITAL SERVICES S.A. - ADHESION CONTRACT – LAW 24,240 (CONSUMER PROTECTION)
The following terms and conditions of use, including their annexes (the “Terms and Conditions of Use”), constitute a contract between any person (hereinafter, the “User” or, in the plural, the “Users”) who wishes to access and/or use the service (access and/or use of the digital wallet service and others offered) of BLOCK DIGITAL SERVICES S.A., CUIT: 30-71738972-3 (hereinafter “BLOCK DIGITAL SERVICES”), in which circumstances the User shall be subject to the Terms and Conditions of Use. These Terms and Conditions of Use describe the rights, responsibilities and obligations of the User and of BLOCK DIGITAL SERVICES when using the payment processing service, a payment account, the Platform (as such term is defined in these Terms and Conditions of Use) and any related product, functionality or service offered by BLOCK DIGITAL SERVICES (any of them, indistinctly, the “Service” and, collectively, the “Services”, as applicable). The User must read, understand and accept all the conditions set forth in these Terms and Conditions of Use and the other policies and principles incorporated into them by reference, prior to registering as a User of BLOCK DIGITAL SERVICES and/or using the Services. In any case, use of the Services implies the User's acceptance of these Terms and Conditions of Use. Any person who does not accept these Terms and Conditions of Use, which are mandatory and binding, must refrain from using the Platform and/or the Services. For all operations provided for in these Terms and Conditions of Use that require, as a prerequisite, registration as a Payment Service Provider with the Central Bank of the Argentine Republic, such operations and related functions shall be understood to be executed and provided by BLOCK DIGITAL SERVICES S.A.
Consent - Compliance with BCRA Communication “A” No. 7463
The User gives consent to enroll the payment demand account that will be used in the wallet application. The User acknowledges that the wallet is provided by BLOCK DIGITAL SERVICES S.A. Likewise, the User declares and acknowledges that the enrolled payment account is owned by the User and is provided by BLOCK DIGITAL SERVICES.S.A.
Any payment or debit instruction ordered by the User shall be processed for as long as the consent or authorization granted by the User remains in force.
The User may unlink the enrolled demand account by: entering the Platform > profile button (available in the upper left corner) > “Personal data” option > “Delete account” option > “Confirm” button. The User may also request the unlinking of the account by email, writing to legal@blockdg.com, in accordance with the procedures detailed in these Terms and Conditions and those that may be established in the future.
1- Account Registration:
a) Registration. Every User who wishes to use the Services must register with Block Digital Services and accept these Terms and Conditions of Use. In order to register, it is mandatory to complete the registration form in all of its fields with valid data and accurate, precise and truthful personal information (“Personal Data”). The User undertakes to update the Personal Data as necessary, by contacting the support team through the PLATFORM. Block Digital Services is not responsible for the accuracy of the Personal Data provided by its Users. Users warrant, and are liable in any case for, the truthfulness, accuracy, completeness, currency and authenticity of the Personal Data entered. All information and personal data entered by the User has the character of a sworn statement. Block Digital Services reserves the right to request supporting documents and/or additional information in order to verify the information provided by a User as to Personal Data, as well as to suspend, temporarily or permanently, those Users whose data could not be confirmed. Likewise, in order to comply with the applicable regulations on the prevention of money laundering and terrorist financing (“AML/CFT”) and with its internal policies in that regard, Block Digital Services may request from the User certain information and/or documentation for identification, customer knowledge and monitoring of the customer and its operations, which may vary according to the User's activity within the Platform or the Services the User uses. Block Digital Services may periodically request the User to update such information and/or documentation. Block Digital Services reserves the right to reject a registration request or to cancel or suspend, temporarily or permanently, a Block Digital Services Account (as defined below), (i) if it detects incongruities or inconsistencies in the information provided by a User, or unusual or suspicious activity by the User in matters of AML/CFT or fraud; or (ii) if the User does not provide or does not update, in due time and form, the information and/or documentation required by Block Digital Services, without such decision giving rise to any right of indemnification or compensation for the User.
b) Block Digital Services Account. Upon registering with Block Digital Services, the User will open an account with Block Digital Services (the "Block Digital Services Account"), which will allow the User to use the Services together with any other functionality that may be offered to the User in the future, subject to the terms and conditions established for each functionality. For the use of the Services, Block Digital Services may automatically generate a Uniform Virtual Key (CVU) linked to the User's Block Digital Services Account. The User shall be the sole and exclusive party responsible for all operations carried out in its Block Digital Services Account. The User undertakes to notify Block Digital Services immediately, by suitable and reliable means, or at legal@blockdg.com, of any unauthorized use of its Block Digital Services Account, as well as of any access or attempted access to it by unauthorized third parties. Block Digital Services will allow the opening of the Block Digital Services Account type “Individuals”, available by default to any person who registers with Block Digital Services, provided that the corresponding requirements are met. Any reference to money in BLOCK DIGITAL SERVICES shall be understood to be made to the legal tender of the Argentine Republic, except where another currency is expressly indicated.
2- Proper Use of the Block Digital Services Account.-
2.1. The User shall not use the Block Digital Services Account for any unlawful purpose and shall not carry out on the Platform any operations of any kind that are contrary to morality, customs or local or international rules, or that are in any way linked to money laundering and/or terrorist financing, human trafficking, arms trafficking, or activities whose purpose is the financing of, participation in or support in any way of any unlawful activity. If any link to such activity is detected, immediate measures will be taken to close and/or block the corresponding account.
2.2 It is emphasized that, in all cases, the Block Digital Services Account is personal, unique and non-transferable, and will be assigned to a single User, and its sale, assignment or transfer (including reputation) under any title is prohibited. The User may not permit or authorize the use of its Account by third parties.
2.3. The use of the Block Digital Services Account for commercial purposes of any kind is strictly prohibited. The use of the account for commercial purposes of any kind that involve using the Service on behalf of third parties is strictly prohibited. Upon detection of this type of operation, the account will be closed and/or blocked immediately.
2.4. Representations of the User. The User represents that the purpose for which the Payment Processing Request is made does not infringe any applicable law, nor is it for a service, sale or transmission that is prohibited by law or by the Terms and Conditions of Use, such as, without limitation: (i) games of chance, betting, etc. that are prohibited by the regulations in force; (ii) trafficking in arms, persons, animals, etc.; (iii) AML/CFT; (iv) pornography, prostitution or pedophilia; and/or (v) any type of activity that may be considered fraudulent or unlawful or suspected of being so. The User shall not use the Services of Block Digital Services to transmit material that constitutes a crime or that may give rise, directly or indirectly, to civil liability or that infringes the Terms and Conditions of Use of Block Digital Services. Likewise, the use of Block Digital Services to carry out any operation performed by a User for its own benefit and/or between two or more Users that may be considered or understood as a cash advance or a loan is absolutely prohibited. If Block Digital Services considers that there is a suspicion or indication that Block Digital Services is being used for any activity prohibited by law or by the Terms and Conditions of Use of Block Digital Services, it may reject, cancel or suspend a Payment Processing Request, and/or temporarily block access to and use of a Block Digital Services Account and/or the use or availability of functionalities and/or permanently cancel a Block Digital Services Account. In such case, the User shall be liable for the damages and losses that it may have caused to Block Digital Services, its parent companies, controlled companies, affiliates or subsidiaries, officers, employees, directors, agents, and/or employees, for which purposes Block Digital Services reserves the right to bring such judicial or extrajudicial actions as it deems appropriate. The User shall be exclusively liable for the harm that its conduct may cause to Block Digital Services or to the other Users of the services of Block Digital Services.
2.5. Use of the service on one's own behalf. The Services may only be used in one's own name and not on behalf of and/or for the account of third parties. The User shall not resell the Services to third parties.
3- Payment processing. Mandate
a) Payment Processing Contract. The User and Block Digital Services (together, the "Parties") may from time to time enter into payment processing contracts (each, a "Payment Processing Request") by means of which Block Digital Services provides payment processing services in accordance with the User's instructions (the “Payment Processing Services”), in order to pay or collect for the account and on behalf of the User, through the Platform
b) Irrevocable Mandate. Upon completing a Payment Processing Request, the User shall grant an irrevocable mandate to Block Digital Services to (i) pay, for its account and on its behalf, a certain sum of money in relation to which the Payment Processing Request is completed (the "Funds") and/or (ii) collect the Funds for its account and on its behalf, subject to these Terms and Conditions of Use. The irrevocable mandate granted by the User implies an authorization in favor of Block Digital Services to dispose, in its name, of certain Funds in its Block Digital Services Account and transfer them to the Block Digital Services Account of the designated recipient in accordance with its instructions. Likewise, the irrevocable mandate implies an authorization by the User in favor of Block Digital Services to receive, collect and credit the Funds to its Block Digital Services Account in accordance with its instructions. Block Digital Services shall settle, credit and hold the User's Funds in its Block Digital Services Account under the conditions and within the periods established in these Terms and Conditions of Use and/or other special or particular conditions that may be established for other products or services of Block Digital Services.
c) Entering into the Payment Processing Request. The Payment Processing Request shall be entered into by the User's submission of an online Payment Processing Request form, in which the instructions regarding the Funds shall be detailed. Block Digital Services reserves the right not to process those Payment Processing Requests that are incomplete or in which there are discrepancies between the data provided by the Users and the data actually entered into Block Digital Services, or because Block Digital Services considers it necessary, without the need to justify its decision. The User is solely responsible for the payment instructions and their consequences. Block Digital Services will not verify the cause or obligation that gave rise to the payment instruction, nor the other circumstances relating to the payment instruction. Payment instructions entered in a Payment Processing Request may only be given through the Platform, and no instruction given by other means outside the Platform shall be processed or deemed valid.
d) Perfection of the Request. The Payment Processing Request shall not be considered perfected, and Block Digital Services shall not assume any responsibility or obligation under the Payment Processing Request, until (i) Block Digital Services has accepted the User's Payment Processing Request (it is clarified that Block Digital Services may refuse to comply with the Payment Processing Request without giving any motive or reason and, therefore, no liability may be imputed to it), and (ii) all of the Funds are available in the Block Digital Services Account.
e) Responsibility for the Request. Block Digital Services shall not be liable for mistaken or incomplete orders, instructions, Payment Processing Requests and/or payments caused by the erroneous entry by the User of the identification data of the Block Digital Services Account, relevant information on the recipient or on the payment operation. The User hereby assumes, acknowledges and accepts its full responsibility for the losses that arise if fraudulent, duplicated, unauthorized or merely erroneous instructions are given through its User name, as well as for any harm it may cause to Block Digital Services. The User declares that it knows and accepts all the risks of unauthorized third parties accessing the information corresponding to its Block Digital Services Account, and therefore releases Block Digital Services from all liability in this respect, knowing that Block Digital Services has made its best technical efforts to ensure that the information included in the system maintains the highest possible degree of confidentiality.
f) Responsibility of Block Digital Services for payment instructions. Block Digital Services shall not be liable for, nor guarantee, the performance of the obligations that the Users may have assumed with third parties in relation to the payments to be made or received through the Platform. The User acknowledges and accepts that, when carrying out transactions with other Users or third parties, it does so of its own free will, freely giving its consent and at its own risk and responsibility. In no case shall Block Digital Services be liable for direct damage, loss of profits, or any other damage and/or loss that the User may have suffered due to the transactions carried out or not carried out through the Platform. Given that Block Digital Services is a stranger to the obligation that gave rise to the Payment Processing Request, Block Digital Services shall not be liable for, nor verify, the causes, amount or any other circumstance relating to such Payment Processing Request, nor with respect to the existence, quality, quantity, operation, condition, integrity or legitimacy of the goods or services offered, acquired or disposed of by the Users and paid for using Block Digital Services, nor the capacity of the Users to contract or the truthfulness of the personal data entered by them. In the event that one or more Users or any third party initiates any kind of claim or legal action against another or other Users, each and every one of the Users involved in such claims or actions release Block Digital Services and its directors, managers, employees, agents, operators, representatives and attorneys-in-fact from all liability. The Users shall assume identical responsibility in relation to the means of payment used for their transactions, which do not guarantee the performance of the obligations that the Users may have assumed with third parties in relation to the payments to be made or received through the Platform.
4- Delivery, application and withdrawal of funds
a) Delivery of Funds by the User. Prior to the acceptance and authorization by Block Digital Services of a User's Payment Processing Request, the User must have the necessary amount of money in its Block Digital Services Account in order to be able to comply with the payment instruction. Otherwise, such Request will not be processed. Funds pending settlement or withheld do not form part of the User's credited and available money. In its Block Digital Services Account the User may only receive transfers of money or payments through the tools enabled on the Platform.
b) Instructions regarding the funds. Block Digital Services will follow the instructions entered by the User, whether to (i) send the Funds in its Block Digital Services Account or; (ii) receive the Funds in its Block Digital Services Account, whether or not they are available. It is clarified that, by registering with Block Digital Services and maintaining an active Block Digital Services Account, the User agrees, accepts and authorizes to receive funds that other Users may send to its Block Digital Services Account in due course and to have any applicable charge debited.
c) Withdrawals. The User may choose to (i) withdraw all or part of the available balance in its Account; or (ii) keep the Funds. The User acknowledges and accepts that: (a) the withdrawal of funds shall be subject to the prior payment of any debt that the User may have with Block Digital Services, whatever its cause, and (b) only Users who reside in Argentina will be enabled to withdraw funds from Block Digital Services. Withdrawals of funds shall be made by transfer to a bank account indicated in due course by the User, and in accordance with its instructions and within the limits assigned by the company. The Company shall not be responsible in cases of error or omission in the address of the bank account indicated by the User. Such transfer shall be ordered by Block Digital Services immediately after receipt of the User's request for withdrawal of the funds. Any expense arising from the transfer shall be borne by the User. For security reasons, Block Digital Services may block the withdrawals of funds requested by those Users in respect of whom it has been detected and/or there are strong indications or suspicions that they have used the Services of Block Digital Services to carry out fraudulent or unlawful activities and/or activities contrary to the Terms and Conditions of Use and/or there are suspicions of violation of legal provisions for which Block Digital Services must answer.
d) Limits. Block Digital Services will determine a maximum amount for Payment Processing Requests, which amount may vary according to the payment method chosen, the type of Request and/or at the discretion of Block Digital Services, and may even be modified at any time, its publication on the Platform being sufficient.
e) The User expressly authorizes Block Digital Services to debit from its Block Digital Services Account the funds necessary to cover any cancellation, chargeback, disavowal or reversal, and, if it does not have sufficient funds, to debit them from any other future inflow of funds to its Block Digital Services Account, or the User undertakes to pay them within thirty (30) days following the deduction of the funds. It is established that, for purposes of contesting the return of the funds, any evidence that the User may provide to Block Digital Services in its defense will be important, but this shall not imply that the funds will be returned again nor that Block Digital Services undertakes to contest the return of the charge even if the User has provided evidence.
h) Responsibility for the funds. It is established that Block Digital Services will hold the available funds of the Block Digital Services Accounts in demand accounts in its name (the "Demand Accounts") at financial institutions of the Argentine financial system of its choice (the "Banks"). Block Digital Services shall not be liable in any case for the insolvency of the Banks. In such case, the User must deliver to Block Digital Services all additional amounts necessary for Block Digital Services to be able to comply with its mandate. The Users release Block Digital Services from liability for situations that could affect the Banks and the Demand Accounts in which the available funds of the Block Digital Services Accounts are deposited, such as political and economic situations that may arise in the country and that are beyond the control of Block Digital Services. In these cases, the Users may not impute any liability to Block Digital Services, its affiliates or subsidiaries, parent companies and/or controlled companies, nor demand the reimbursement of the money or payment for loss of profits, by reason of losses resulting from this type of situation nor for payment orders not processed by the system or rejected, or accounts suspended or cancelled.
5- General Conditions
5.1. Block Digital Services as a payment service provider. Block Digital Services offers payment services and is not authorized by the Central Bank of the Argentine Republic to operate as a financial institution. Block Digital Services does not provide the User with any banking or foreign exchange service. Block Digital Services, among other Services, provides a payment processing service for the account and on behalf of the Users under the conditions established in the Terms and Conditions of Use and in the applicable regulations. Funds deposited in the payment account do not constitute deposits in a financial institution, nor do they benefit from any of the guarantees that such deposits may enjoy under the applicable laws and regulations governing deposits in financial institutions.
5.2. Interest. The funds available in the Block Digital Services Account do not generate interest in favor of the Users. The User may at any time dispose of the available funds in order to carry out the operations described in the Terms and Conditions of Use once they have been credited to its Block Digital Services Account in accordance with the periods, mechanisms and rules determined by Block Digital Services.
5.3. Security and Confidentiality of personal data. Block Digital Services will not sell, rent or trade with other companies the personal information of the Users except in the ways and cases established in the privacy policies. This data will be used to provide the Payment Processing Service. However, Block Digital Services may share such information with value-added service providers that may come to be integrated within the Platform or through links to other Internet sites, in order to attend to the needs of the Users related to the services supplied by Block Digital Services. For further information, please consult the Privacy Policies that govern the Services of Block Digital Services. All personal information is transmitted through a secure Internet page that protects and encrypts the information. Personal information is stored on servers or magnetic media that maintain high security standards.
5.4. Limitation of Liability for the Service and/or the Platform. Block Digital Services does not guarantee continued or uninterrupted access to and use of its Platform or of the Service. The system may occasionally be unavailable due to technical difficulties or Internet failures in the links or for any other circumstance beyond the control of Block Digital Services. Users may NOT impute any liability to Block Digital Services, nor demand any compensation, by reason of losses resulting from the aforementioned difficulties, nor for any other kind of damages, including indirect, special or consequential damages arising or experienced by the Users, even in the event that such failures affect the amounts that must be paid or credited.
5.5) Limited License. All intellectual and industrial property rights over the Platform, Codes, development, software, hardware, domain, logos, emblems, logotypes, designs, structure, contents, information, etc. are owned by Block Digital Services and/or its parent companies, controlled companies, affiliates or subsidiaries. In no case shall it be understood that the User will have any kind of right over them. Any other use of such intellectual property of Block Digital Services is strictly prohibited.
5.6) Modifications to the Terms and Conditions of the Payment Processing Service. Block Digital Services may modify the Terms and Conditions of Use at any time.
5.7. Assignment. The User may not assign, transfer, delegate or dispose of the rights or obligations arising from this contract, in whole or in part. Block Digital Services may assign, transfer, delegate or dispose of the rights or obligations arising from this contract or of its contractual position, in whole or in part, for which the User gives its prior consent to the performance of such actions.
5.8 Termination of the Contract. Block Digital Services and the User may, at any time during the term of this contract, terminate it without stating any cause, which will imply the closing of the User's Block Digital Services Account, but will not suspend the performance of all Payment Processing Requests already authorized by the User at the time of notice of the termination. In order to exercise this power, it is necessary that the party seeking termination of the contract does not owe the other party, or third parties involved in the operations, the performance of any obligation. Likewise, in the event of the User's breach of the conditions of this contract or of the applicable legislation on the matter, Block Digital Services may terminate the provision of the Services without any prior notice, reserving the right to claim the damages and losses that such breach has caused it.
5.9 Modifications: Block Digital Services may modify these Terms and Conditions. The modifications will be notified to the User at least sixty (60) days in advance, through the App or by email. The User may terminate the contract at no cost, through the Contact Channels or means enabled for that purpose in the App, before the modifications enter into force. If the User has not stated otherwise before that date, the new conditions shall be deemed accepted by the User.
5.10 .Right of Withdrawal: The User has the right to withdraw from the Service within 10 (ten) business days counted from the date of its request and acceptance of the Terms and Conditions. For this purpose, the User must communicate such circumstance to Block Digital Services through the Contact Channels. The withdrawal shall be without cost or liability of any kind for the User to the extent that the User has not made use of the Service.
5.11.Termination of the Service The User may request the termination of the Service at any time through the Contact Channels or through the termination button available in the App. In order for the termination of the service to take effect, the User must withdraw all of the funds available in its Account. The provision of the Service is of indefinite duration. Notwithstanding the foregoing, Block Digital Services is authorized to terminate or suspend the provision of the Service at any time and without stating a cause, upon prior notice to the User.
6- Bill Payment Functionality
6.1. If the User uses this functionality, it will imply the existence of a payment processing request and the granting of an irrevocable mandate in favor of Block Digital Services to dispose of the available balance in its account in order to transfer the necessary funds to the account of the Service Companies.
6.2 The User undertakes to maintain sufficient available balance in its Account so that payment processing requests may be perfected, releasing Block Digital Services from all liability for the failure to perfect a payment processing request when this is due to the lack of available balance in the User's Account.
6.3 In the event of a reversal of funds, the user will receive in its account the total or partial credit of the funds in Argentine pesos that the Service Company has decided to return by means of an immediate reverse transfer. In no case shall Block Digital Services be liable for the action or inaction of the User, of the Service Company or of any third party involved in relation to the process of reversal of funds and the decisions taken in relation thereto.
6.4. The Users are the sole and exclusive parties responsible for the use of the Service, including any damage arising from it. The User expressly accepts and undertakes to use this functionality solely for the purpose of making top-ups and/or the payment of services acquired or contracted by the User.
6.5 The Service Companies are the sole and exclusive parties responsible for ensuring that their activity, whether commercial, professional, services, works, or contents that they offer, both in a physical store and online, does not fall within any of the prohibited lines of business in accordance with the Terms and Conditions of Use.
6.6 The User accepts, acknowledges and irrevocably authorizes Block Digital Services to make the withholding or collection of any tax, fee, charge or item that must be withheld or collected in accordance with the operation carried out by the User or in accordance with any other provision established by the applicable regulations, and at the percentages or with the exceptions that result therefrom. Everything concerning the taxes applicable to the operations that the User carries out through Block Digital Services is the User's responsibility, and therefore neither Block Digital Services nor its affiliated or related companies, directors, managers, employees, agents, representatives and attorneys-in-fact shall be liable for the User's tax obligations before the competent authorities. In no case shall Block Digital Services be liable for loss of profits, or for any other damage and/or loss that the Users may have suffered, due to the transactions carried out or not carried out through the Service.
6.7 Block Digital Services is not responsible for the damages that the User or any third party suffers as a consequence of the improper and/or unauthorized use of the Service. In the event that any third party initiates any kind of claim or legal, administrative or extrajudicial action against Block Digital Services, its shareholders, parent companies, controlled companies, affiliates or subsidiaries, officers, employees, directors, agents and employees, arising from the use of the service by the User, the User undertakes to hold harmless Block Digital Services and its shareholders, parent companies, controlled companies, affiliates or subsidiaries, officers, employees, directors, agents, representatives and attorneys-in-fact.
7- Notifications.
7.1. All notifications made to the Users by Block Digital Services, including without limitation notices, reminders or communications related to the Services provided by Block Digital Services, shall be valid, and the User expressly accepts that they be sent (i) to the primary email address registered by them (special electronic domicile), (ii) through the mobile application and/or (iii) to the User's Block Digital Services Account.
7.2. Domiciles. The registered address and address for notices of Block Digital Services is fixed at Av. Corrientes 1386, 9th floor - CABA - Buenos Aires – Argentina. The domicile constituted by the Users for the purposes of the Payment Processing Request is the domicile registered by the Users with Block Digital Services.
8- Annexes.
The following documents form an integral and inseparable part of the Terms and Conditions of Use incorporated in this agreement, and may be consulted within the Site.
9- Dispute Resolution.
In the event of a dispute, the company undertakes to abide by the Argentine legislation in force and, specifically, by what is ruled by the Protected Purchase rules and Law 24.240, guaranteeing to its users that it will cooperate and provide all kinds of pertinent information.
10- Jurisdiction and Applicable Law.
This agreement shall be governed in all respects by the laws in force in Argentina. Any dispute arising from this agreement, its existence, validity, interpretation, scope or performance shall be submitted to the national commercial courts of the City of Buenos Aires.
