Argentina

Please read these General Terms and Conditions (the “Terms”) carefully before accessing or using the website www.bnka.com and/or the BNKA application (the “App”).
BNKA is not authorized to operate as a financial institution by the Central Bank of the Argentine Republic.

1. Introduction

1.1. These Terms apply to transactions carried out by authorized users through the BNKA App and/or platform (together, the “Platform”), owned by Block Digital UAB, a company incorporated under the laws of Lithuania, with its registered office at Kalvariju g. 125, Vilnius, Lithuania, duly licensed to operate as a Virtual Asset Service Provider (VASP).
The Company reserves the right to amend these Terms at any time by publishing the updated version on the Website. All modifications shall become effective upon publication and shall be deemed accepted by the User by continued use of the Platform.
The User acknowledges and accepts these Terms in their entirety. If the User does not agree with any provision, they must refrain from accessing or using the Platform.
1.2. To open an Account on the Platform, the User shall provide all requested information truthfully, accurately, and completely, under penalty of perjury. The User undertakes to keep such information current and shall be solely responsible for any damages resulting from failure to do so. Each User may only hold one Account.
1.3. The Platform enables the purchase and sale of certain crypto-assets through the BNKA App, in accordance with these Terms. To access such services, the User must first create a BNKA account.
1.4. By registering as a User of the Platform, you accept these Terms and enter into a binding legal agreement (the “Agreement”) between you and the Company, governing your use of the Platform, together with our Privacy Policy.
1.5. Access to the Platform requires an Internet connection and a compatible device. The User must download and install the BNKA App and accept these Terms.
1.6. The Agreement is of indefinite duration and shall remain in effect until terminated by either Party in accordance with its provisions.
1.7. The governing language of this Agreement is Spanish. All communications shall be conducted in Spanish unless expressly stated otherwise.
TERMS AND CONDITIONS OF USE OF THE BNKA APPLICATION
These Terms and Conditions constitute a binding contract between you (hereinafter, the “User”) and the Platform with respect to the use of the BNKA application service. Unless other specific terms and conditions expressly apply, these Terms shall govern the rights and obligations of the Parties regarding any product and/or service offered through the App (hereinafter, the “Services”).
The User undertakes to read, understand, and accept all provisions set forth in this Agreement prior to registering as a User of the App. Should the User disagree with any of these Terms, they must refrain from using the Services.
These Terms shall be deemed accepted as of the moment the User creates a User Account or makes use of the Services, whichever occurs first.

2. Scope of Services

Through the BNKA App, the User may:
- Perform deposits, top-ups, payments, withdrawals, advance requests, and other transactions involving the movement of funds.

- Request the issuance of BNKA prepaid cards (“BNKA Cards”).

- Monitor payments made through the App and BNKA Cards.

- Transfer funds to other users of the App.

- Transfer funds to accounts via CVU (Uniform Virtual Key).

- Receive funds from third parties via CVU or CBU, when available.

- Make payments at merchants via QR Code.

- Pay utility bills.

- Temporarily suspend, request reissuance of, or cancel the App and/or BNKA Cards.

- Recharge authorized services within the App.

- Communicate with customer service via the in-App messaging tool.

- Access any other products or services that BNKA may provide from time to time.

3. User Registration

To use the Services, the User must register within the BNKA App and accept these Terms. Registration requires completing the form with accurate, truthful, and up-to-date personal information (“Personal Data”). All information provided is deemed a sworn statement.

BNKA may request additional information such as biometric data or photographs of identification documents, in compliance with applicable regulations.

BNKA uses two-factor authentication via a verification PIN for transactions.

BNKA reserves the right to request supporting documents to verify the User’s Personal Data and may suspend or terminate accounts that cannot be verified.

Only natural persons over 18 years of age with full legal capacity may register. Minors are not permitted to use the Services.

BNKA may reject, suspend, or cancel accounts in cases of false or inconsistent information, suspicious activity, or other irregularities, without liability for damages.

Users designated as Politically Exposed Persons (“PEPs”), under Resolution No. 52/2012 of the Financial Information Unit, must notify BNKA at compliance@bnka.com within 48 hours of accepting these Terms. Any subsequent changes must be reported within 30 days.

4. Service Operation

The Services are provided through the App over the Internet, using the User’s device and with the participation of third-party providers such as payment processors, card networks, and data processing companies.

5. Transactions

Transactions are recorded on the date they are processed, which may differ from the date they were requested.

BNKA may impose additional conditions depending on the nature of the transaction.

Transactions shall only be valid if executed through the means expressly authorized by BNKA. Instructions issued otherwise will be null and void.

Transactions carried out via the User Account are deemed valid, legitimate, and binding on the User, without further confirmation.

6. Prohibited Uses

The Platform may only be used for lawful purposes. Prohibited conduct includes, but is not limited to:
Sharing or disclosing login credentials to third parties.

Using unauthorized software, tools, or mechanisms to access or search the Platform.

Attempting to decipher, decompile, or obtain the source code of the App.

Exploiting vulnerabilities or errors for personal or third-party benefit.

Violating authentication or security systems.

Using the App for money laundering, terrorist financing, or handling assets from unlawful sources. The User declares the lawful origin of all funds.

Interfering with the proper functioning of the Platform.

Providing false or fraudulent personal information.

BNKA reserves the right to suspend or terminate any User Account that violates these standards, without liability.

7. Confidentiality

The User Account and credentials are strictly personal and non-transferable. Disclosure to third parties is strictly prohibited. Users must immediately change their credentials if they suspect a breach.

8. Irrevocability

Once executed, transactions cannot be revoked. BNKA will confirm each transaction via the App. The User releases BNKA from all liability and agrees to hold BNKA harmless from any claim arising from the use of their Account.

9. Intellectual Property

All content of the Platform—including text, graphics, logos, trademarks, software, databases, designs, APIs, and architecture—is protected under Argentine law and is the exclusive property of BNKA and/or its affiliates or content providers. Unauthorized reproduction, adaptation, or commercialization is strictly prohibited.

10. Liability

The User acknowledges that the use of the Platform is at their sole risk. BNKA may suspend or interrupt Services at its discretion and assumes no responsibility for:
The User’s device or software.

Third-party internet or mobile service providers.

Unauthorized access to Personal Data by third parties.

Any direct or indirect damages, including lost profits or opportunities, arising from use of the Platform.

11. Third-Party Links

The Platform may contain links to third-party websites. BNKA does not endorse or guarantee such content and is not liable for any damage arising from accessing such sites. Users access third-party sites at their own risk.

12. Privacy and Data Protection

Users must provide Personal Data for identification and compliance purposes. BNKA may process and, where legally required, disclose such information in accordance with its Privacy Policy.
BNKA shall not share personal data without consent, except when required by law. Users remain responsible for all activity carried out under their Account.

13. Modifications

BNKA may modify, restrict, or discontinue the Services at any time without liability. Updates to these Terms shall be deemed accepted by continued use of the Platform. In case of disagreement, the User’s Account shall be closed after instructions are received for the disposition of remaining assets.

14. Termination

This Agreement is of indefinite duration. BNKA may suspend or terminate Services at any time, without cause, and without liability.
The User may terminate their Account at any time through the App’s “Unsubscribe” or “Withdrawal” option, provided the Account balance is zero. All outstanding obligations must be settled prior to termination.

15. Assignment and Commercial Use

The User may not assign or transfer rights or obligations under this Agreement, nor use the Platform for unauthorized commercial purposes.

16. Fees

BNKA may charge fees for use of the Services. Such fees shall be communicated via the App or email and debited directly from the User’s Account. Fees exclude charges applied by mobile providers for data services.

17. Entire Agreement

These Terms, together with the Privacy Policy and any specific terms applicable to particular Services, constitute the entire agreement between the User and BNKA.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Lithuania. Any disputes shall be resolved exclusively through the communication channels provided by BNKA as the agreed means of dispute resolution.