BNKA

ANNEX B: SPECIAL CONDITIONS FOR OPERATIONAL TRANSITION AND BALANCE LIQUIDATION – LATIN AMERICA 2026

Supplement to the General Terms and Conditions of Use of the BNKA Platform.

This Annex regulates the temporary modification, cessation, and orderly liquidation of the crypto-asset-related services vertical in the Latin America region, for the purpose of carrying out a reorganization of the platform's product portfolio.

1. Cessation of Deposits and Incoming Funds

Effective June 30, 2026, the platform permanently suspends the option to deposit, receive, or bring in new crypto-asset funds. Any incoming digital asset transfer or transaction after this date will be rejected by the system or will remain blocked, and the platform will not assume liability for losses arising from transfers sent to disabled deposit addresses.

2. Preferential Liquidation Window

A grace period of thirty (30) calendar days is established, ending on July 30, 2026. During this period, the application interface will operate exclusively in "Withdrawal-Only" mode, allowing users with crypto-asset balances greater than zero ($>0$) to carry out only two operations:

On-chain withdrawal of their crypto-assets to an external wallet address under their exclusive control.

On-chain withdrawal: Of their crypto-assets to an external wallet address under their exclusive control. This withdrawal will be executed exclusively through the blockchain networks supported by the platform for this transition, specifically [e.g., SOL and TRX], or those explicitly enabled in the application interface at the time of the order. The User is solely responsible for ensuring that the destination wallet is compatible with the selected network; BNKA will not assume liability for funds sent to incompatible networks or incorrect addresses.

3. Regime for Residual Balances and Inactive Custody Fee

After the Deadline has elapsed, BNKA will not guarantee the availability of autonomous crypto-asset operations within the usual mobile application interface.
Crypto-asset balances that have not been withdrawn by the user will be moved to segregated technical custody accounts outside the ordinary operational environment. To cover the costs of infrastructure, regulatory compliance, key security, and maintenance of orphaned balances, starting on day sixty (60) after the Deadline, BNKA will apply an Inactive Balance Custody Administrative Fee of up to the equivalent of USD 10.00 per month. This fee will be automatically deducted directly from the user's remaining balance until the balance reaches zero ($0$) or the user formally requests manual withdrawal through legal@bnka.com.

4. Treatment of Minimum Residual Balances and Voluntary Waiver

In cases where the user holds crypto-asset balances in amounts below the technical minimums required by the platform to execute exchange (swap) operations, or whose amounts do not cover the network fees (gas fees/network fees) required for an on-chain transfer, the User will have the option to execute a Voluntary Waiver and Abandonment of Minimum Balances.

For strict security reasons and to guarantee ownership, this procedure will be managed exclusively and autonomously within the mobile application under the following mandatory validation protocol:

Holder's Request: The user must interact with the interface and explicitly select the option to waive the non-operable balance.

Acceptance of Terms: The user must confirm, via checkbox, that they have read and unequivocally agree to the conditions of this Annex.

Identity Validation (2FA): The system will automatically send a numerical security code via text message (SMS) to the holder's registered mobile phone. The process will only be successfully completed once the user correctly enters that code in the application.

Execution of this flow will entail the irrevocable transfer of such technical residual balances to the platform for write-off and offsetting of infrastructure costs. Its completion permanently extinguishes any subsequent right of claim over such assets or their fiduciary equivalents.

5. Consent and Contractual Precedence

Continued access to the platform or the maintenance of custodied balances after notification of this document constitutes the User's express acceptance of the terms of this Annex. In the event of a conflict between the provisions of the General Terms and Conditions and this Annex, the provisions set forth herein shall prevail for digital asset operations in the region.